At TVI Mobile, your privacy is more than a policy — it’s a responsibility we take seriously. This Privacy Policy explains how we collect, use, protect, and disclose your information when you engage with our services, including our website, mobile apps, and devices. By using our platform, you agree to the terms outlined here.

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Information We Collect

• Information You Provide to Us:
  • Full name, address, email, and phone number
  • Eligibility documents for Lifeline, SNAP, Medicaid, or other qualifying programs
  • Payment details (only if opting for upgraded services)
• Automatically Collected Data:
  • Device type, browser, IP address, and OS version
  • Visited pages, session time, and referral links
• Cookies and Analytics:
  • We use cookies to remember preferences and enhance performance. You can disable cookies in your browser settings.

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How We Use Your Information

• To process applications, verify eligibility, and deliver government-supported services
• To communicate service updates, promotions (if opted in), or required follow-ups
• To improve our website’s security, accessibility, and overall user experience
• To meet legal and FCC compliance requirements

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Advertising & Third-Party Cookies

TVI Mobile may display advertisements from trusted partners such as Google AdSense, Mediavine, and others. These platforms may use cookies, web beacons, and other tracking methods to show relevant ads based on your browsing habits.

You may control your ad preferences or opt out of personalized advertising by visiting:

• Google Ads Settings
• YourAdChoices – Digital Advertising Alliance
• How Google uses your data

By continuing to use our site, you consent to the use of these technologies unless otherwise disabled in your settings.

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How We Protect Your Data

We follow industry-standard security protocols — including SSL encryption, firewall protection, and limited internal access — to ensure your information is secure. Although no system is 100% foolproof, we continuously review and upgrade our protections.

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When We Share Your Information

• With Your Consent: When you provide written or digital authorization
• Government Programs: For application verification or service delivery under Lifeline, ACP, or similar programs
• With Partners: Reputable vendors that support hosting, payment, customer support, or technical operations
• Legal Compliance: When required by law, court order, or regulatory authority

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Have Questions?

📍 Address: 455 W 34th St. #3G, New York, NY 10001
📞 Phone: 1-800-229-6004
📧 Email: support@tvi-mobile.com