Non-Profit Programs That Offer Free Phones to Low-Income Families
In 2025, from booking doctor appointments and applying for jobs to staying in touch with family and accessing online education, a reliable phone is essential for everyday life. But for millions of low-income families across the United States, affording a smartphone or a monthly plan is a challenge.
Thankfully, several non-profit organizations and community-driven programs have stepped up to fill the gap. These initiatives offer free government phones, discounted mobile plans, and essential digital services, ensuring that no one is left behind in the digital age.
In this guide, we’ll break down the top non-profit programs in 2025, including their eligibility criteria, benefits, available devices, and how you can apply.
1. TVI Mobile – Non-Profit Provider
Benefits
- Free smartphone with 5G support
- Unlimited talk & text
- 5 GB+ monthly data on a fast nationwide network
- BYOP (Bring Your Own Phone) option
- Divide upgrade options after 6 months
- Plans for both Lifeline and post-ACP needs
- Professional U.S.-based support
Devices Offered
- Mid-range and flagship smartphones
- Some Apple models are available in select states.
Discounts
- 100% free for qualifying applicants
- Premium upgrades are available at a subsidized cost.
Customer Support
- Address: 455 W 34th St. #3G, New York, NY 10001
- Phone (Primary): 1-800-229-6004
- Phone (Secondary): +1-347-808-1160
- Email: support@tvi-mobile.com
2. SafeLink Wireless by TracFone (Non-Profit Partner Program)
Benefits
- Free smartphone for eligible users
- Free unlimited talk & text
- Monthly data allocation (up to 6GB)
- Optional low-cost top-ups for additional data
Devices Offered
- Basic Android smartphones
- Occasionally iPhones (limited availability in some states)
Discounts
- Entirely free for Lifeline-eligible applicants
- Additional data at discounted rates
Customer Support
- 24/7 automated help center
- Live chat & phone: 1-800-723-3546
- Support available in English and Spanish
3. Assurance Wireless by T-Mobile
Benefits
- Free Android smartphone
- Unlimited talk & text
- 4.5GB to 6GB of monthly data
- Free voicemail, caller ID, and emergency services
Devices Offered
- Entry-level Android phones (e.g., Coolpad, Alcatel)
- Select upgraded devices available for qualifying users.
Discounts
- Completely free under Lifeline
- Additional plans available for $5–$10/month
Customer Support
- Toll-free helpline: 1-888-321-5880
- Website support & application tracking
- Spanish language support
4. Q Link Wireless – Connecting Communities Program
Benefits
- Free smartphone with unlimited calling and texting
- 3–5GB of free monthly data
- Free voicemail and Wi-Fi calling support
Devices Offered
- New Android smartphones (up to Android 12)
- Bring-Your-Own-Phone (BYOP) supported
Discounts
- Lifeline & non-profit fund covered.
- Additional minutes/data for as low as $3
Customer Support
- Phone: 1-855-754-6543
- Email & support ticket system
- FAQs and video tutorials are available online.
5. TruConnect – Non-Profit Lifeline Outreach
Benefits
- Free monthly talk, text, and data
- Wi-Fi hotspot feature included
- Nationwide coverage using the T-Mobile network
Devices Offered
- Entry to mid-range smartphones
- Occasionally offers tablets (with separate plans)
Discounts
- Free for Lifeline recipients
- Hotspot top-ups start at $5/month
Customer Support
- Customer service: 1-800-430-0443
- Multilingual support team
- Online portal and mobile app
6. PCs for People Mobile
Benefits
- Discounted internet & mobile phone services
- Offers refurbished smartphones
- Free service plan for students and job-seekers (grant-based
Devices Offered
- Certified refurbished Androids
- Some models include iPhones
Discounts
- Phones start at $25–$30
- Plans range from $0 to $10, depending on funding.
Customer Support
- Phone: 651-354-2552
- Email: support@pcsforpeople.org
- Resources for nonprofits and schools
7. Human-I-T Connect Program
Benefits
- Free or low-cost smartphones and plans
- One-on-one digital skills training
- E-waste recycling with tech return exchange
Devices Offered
- Donated Android phones
- Occasionally includes Apple devices.
Discounts
- Pricing varies by donor funding.
- $0–$20/month, depending on applicant eligibility
Customer Support
- Phone: 1-888-391-7249
- Live chat and email helpdesk
- Digital support for first-time users
8. EveryoneOn.org – Community Tech Access
Benefits
- Localized phone and broadband deals
- Partnered with non-profits and libraries
- Helps families apply for Lifeline or post-ACP alternatives
Devices Offered
- Referral-based phones via partner networks
- Lists available providers by ZIP code
Discounts
- Connects you to the lowest-cost options in your area
- Some providers offer devices for $0 upfront.
Customer Support
- Online ZIP-based search tool
- Referral-based assistance
Comparison Table: Top Non-Profit Phone Programs in 2025
| Program Name | Free Phone | Monthly Data | Free Talk/Text | Support Language | Notable Feature |
| TVI Mobile | Yes | 5GB+ | Yes | English/Spanish | Direct provider, ACP replacement, upgrades |
| SafeLink Wireless | Yes | 6GB | Yes | English/Spanish | Top-up data, BYOP supported |
| Assurance Wireless | Yes | 6GB | Yes | English/Spanish | Powered by T-Mobile |
| Q Link Wireless | Yes | 5GB | Yes | English | Wi-Fi calling, BYOP option |
| TruConnect | Yes | 4GB+ | Yes | Multilingual | Free Wi-Fi hotspot |
| PCs for People | Refurbished | Varies | Yes | English | Non-profit, refurbished tech |
| Human-I-T | Donated | Varies | Yes | English | Digital literacy training |
| EveryoneOn.org | Referrals | Varies | Yes | Based on region | ZIP-based provider matching |
How to Apply: Step-by-Step Guide
- Check Your Eligibility
Confirm your income level or benefit enrollment (SNAP, Medicaid, SSI, etc.). - Choose a Program
Compare providers in your area and choose the one that best suits your needs. - Submit Application
Please complete the online or paper form and attach the required documents, such as your ID and a benefit letter. - Get Verified & Approved
Wait for approval; devices typically ship within 7–10 business days. - Activate & Use
Follow the setup instructions and start enjoying your free services.
FAQs
Are these non-profit programs safe and legit?
Yes, all listed programs either partner with the FCC or operate under legal non-profit status.
What documents are required for the application?
You typically need to provide an ID and proof of income or enrollment in public assistance.
Can I upgrade my phone later?
Yes, most providers offer optional upgrades or Bring Your Own Product (BYOP) options.
What if I’m denied?
You can reapply after correcting your documents or choose another provider.
Conclusion!
In 2025, free phone programs through trusted non-profits are transforming lives by providing access, support, and digital stability. Whether you’re a parent, student, senior, or veteran, these organizations ensure you’re not left behind.
Check your eligibility today and apply through the provider that best meets your needs. Stay connected, informed, and empowered.
