Diversity Policy

Our Commitment to Diversity and Inclusion

At TVI Mobile, we believe that diversity and inclusion are essential to fostering innovation, building stronger communities, and delivering exceptional services. We are dedicated to creating an equitable environment where individuals from all backgrounds feel valued, respected, and empowered.

Our commitment to diversity extends across our workforce, services, and the communities we serve. We strive to reflect the rich diversity of the United States in everything we do.

Workforce Diversity

  • Inclusive Hiring Practices: TVI Mobile actively recruits and hires individuals from diverse backgrounds, ensuring equal opportunities for all. We focus on building a team that represents different races, ethnicities, genders, ages, abilities, and experiences.
  • Professional Growth and Development: We are committed to fostering the professional growth of our employees through mentorship, training, and leadership opportunities. We actively support initiatives that promote diversity in leadership roles.
  • Safe and Inclusive Workplace: Our workplace is free from discrimination, harassment, and bias. We promote a culture of inclusion where every employee feels respected and valued for their unique perspectives.

Service Inclusivity

  • Equitable Access: TVI Mobile ensures that all eligible households, regardless of location or socioeconomic background, have access to our free communication services. Our services, including free phones, tablets, and internet, are designed to bridge the digital divide in underserved communities.
  • Cultural Sensitivity: We create content and communication materials that are inclusive and culturally sensitive to meet the diverse needs of our customers.
  • ADA Compliance: Our website and services are designed to be accessible to individuals with disabilities, ensuring equitable access for all.

Community Impact

Driving Positive Change Through Diversity and Inclusion

Partnerships for Inclusion

We collaborate with organizations that share our commitment to diversity and inclusion, supporting initiatives that promote equity and opportunity in underserved communities.

Outreach Programs

TVI Mobile conducts community outreach to connect individuals and families with government-supported programs like ACP and Lifeline, ensuring no one is left behind.

Our Diversity Goals

  • Increase representation of underrepresented groups in leadership positions.
  • Expand our services to reach more underserved communities across the United States.
  • Conduct regular training and workshops on diversity, equity, and inclusion for employees at all levels.

Measuring Our Progress

  • Employee and customer surveys to gather feedback on our efforts.
  • Annual diversity reports to assess workforce representation and service inclusivity.
  • Performance metrics for outreach and accessibility programs.

Why This Matters

Diversity is more than a value—it’s the foundation of who we are. At TVI Mobile, we understand that embracing diversity strengthens our ability to:

  • Deliver innovative and inclusive services to our customers.
  • Foster a culture of respect, belonging, and collaboration in our workplace.
  • Build trust with communities by reflecting their unique needs and perspectives.

Join Us in Promoting Diversity

We encourage employees, customers, and partners to join us in advancing diversity and inclusion. If you have ideas or suggestions to improve our efforts, we’d love to hear from you.

📧 Email: Diversity@tvi-mobile.com
📞 Phone: 1-800-229-6004